Terms of sales

Terms of sales 

 

Shipping to customer’s delivery address is operated by ATASTE BVBA authorized transport companies. Standard delivery procedure goes as follows:

Customer places order and pays online.

Orders are accepted when the customer receives the order confirmation email.

Orders will be pepared and shipped the first working day after the order was submitted and accepted, except if that day is the day before a Bank Holiday or a Friday.

The customer receives a second email with the delivery information and tracking number.

Orders which are submitted on Monday or Tuesday or Wednesday, will be shipped the day after for delivery the second day after.

Orders which are submitted on Thursday, Friday or Saturday or Sunday will be shipped on Monday for delivery on Tuesday.

Orders which are submitted on a Bank Holiday or the day before a bank holiday will be shipped the first working day after the Bank Holiday.

Orders are ONLY shipped from Monday - Thursday except for Bank Holidays. Deliveries take place from Tuesday till Friday except for Bank Holidays.

IMPORTANT:

ALL our products are frozen. They are packed in a way to withstand defreezing for 36 hours. If the customer is not able to receive the goods at the agreed upon delivery address at the specified date, the goods might perish, in that case ATASTE BVBA will not be liable.