Ordering & Delivery

  • We ship Monday to Wednesday, and your order arrives the next day with DPD. You’ll always receive an email with tracking as soon as your box is on its way. Order Monday to Wednesday and it goes out that week. Order Thursday to Sunday and it ships the following Monday. We never ship the day before a public holiday — a frozen parcel should never sit waiting in a depot.

  • Because everything we send is frozen. By shipping early in the week and only when the next day is a working day, your açaí spends the shortest possible time in transit and arrives exactly as it left us: solid frozen.

  • Nothing. Shipping is free to Belgium and the Netherlands.

  • Frozen delivery is expensive. Every box is insulated and packed with dry ice, and the more dry ice we add, the higher the cost. Rather than charging you shipping fees, we work with a minimum order — so you pay for the product, not the packaging.

  • It’s yours to keep. Sturdy enough for your next grocery run, a picnic, or keeping drinks cold at a barbecue.

  • We ship in insulated boxes with dry ice to guarantee your açaí arrives perfectly frozen.

  • We deliver across Belgium and the Netherlands. More countries are coming. Ordering from Poland? Our partner ships locally: sokizdzungli.pl

  • Yes. We use secure payment gateways and SSL encryption to protect your information at every step.

  • No worries — contact us with your order details and photos. We’ll quickly arrange a replacement or refund.

  • Place it directly in your freezer at –18 °C. Once thawed, do not refreeze.

  • If your order hasn’t shipped yet, we can update or cancel it. Contact us as soon as possible.

About Açaí & Our Products

  • Açaí is a small purple berry from the Amazon rainforest. It’s packed with antioxidants, fiber, and healthy fats, which help fight fatigue, boost energy, and support overall wellness—hence the “superfruit” nickname.

  • ATASTE açaí is wild-harvested in the Amazon and frozen at the source to preserve nutrients and flavor. No added sugar, no fillers—just pure açaí pulp, sourced directly from Brazil since 2010. Our range includes smoothie packs, IQF pellets, and Açaí + Guaraná for an extra energy boost.

  • Straight from the Amazon. Açaí palms grow wild in the rainforest, and we’ve sourced our açaí directly from Brazil since 2010—guaranteeing quality while helping protect the Amazon ecosystem.

  • It’s super easy! Blend 1–2 ATASTE smoothie packs or a handful of IQF pellets with a frozen banana and a splash of juice or plant-based milk. Top with granola, fruits, and coconut flakes. Ready in under 2 minutes!

    • Smoothie Packs (100 g) → perfect for making bowls with a creamy, authentic base.

    • IQF Pellets → small frozen doses for quick smoothies, flexible portions, or mixing into recipes.

  • It’s our energizing blend of pure wild-harvested açaí with natural guaraná extract. Guaraná is an Amazonian plant rich in caffeine, making this mix perfect for mornings when you need an extra kick.

  • Not really—it has a unique flavor somewhere between dark berries and chocolate, with a slightly earthy touch. You can sweeten it naturally with fruits, honey, or granola toppings.

  • Absolutely! Açaí is a fruit, so it’s safe and healthy to enjoy daily as part of a balanced diet. Many people have it for breakfast, as a post-workout snack, or even as a healthy dessert.

  • Pure açaí contains no caffeine. Only our Açaí + Guaraná blend has natural caffeine from guaraná.

  • For bowls, we recommend 2 smoothie packs or about 6–8 IQF pellets. For smoothies, 1 pack or 4–6 pellets is usually enough.